xatlove was created to be a fun, social place for everyone. Unfortunately, there are some users who come online with bad intentions of inflicting some type of harm onto others. This guide is here in order to give tips and advice to help you be safe online.
If you stumble upon a user who's making you feel uncomfortable, you may click their name and click "Ignore", or if you are in a private chat with them, type /t and send it like a normal message; this prevents the user from sending messages to you, and unless you're a moderator or higher, you can't see any messages they send in chat.
Note: Ignore only lasts 12 hours.
If the chat you are on has any rules against harassment, and you are at least a moderator or above you may ban the user according to the chat guidelines. If you are not a staff member, you may contact one and report their behaviour.
If all else fails, you always have the ability to find another chat on xatlove.com/groups.
xat has implemented security measures in order to keep your personal information safe from malicious users. All of your personal information is stored securely on xat's servers and is not accessible by other users. It is important to take extreme caution before clicking on external links provided to you by other users. They could be trying to compromise your xat account via Phishing. We have confidence that by following this guide and using xatlove.com sensibly, you will be less vulnerable to these type of attacks.
If somebody is using bad language, you may ignore them to stop receiving these messages. You can also click your name, and check "Hide inappropriate words". This will automatically replace any bad word with symbols and a gray background, to show that a bad word was used. Clicking this symbol will show the bad word, so only click if you are comfortable with viewing inappropriate words!
If you find a chat that has inappropriate content in the background, description, or anywhere on the chat, please confirm that it is in violation of our terms of service, and if so, click "Inappropriate" at the bottom right of the chat box and fill out the information. This will send a report to xat and we will take appropriate action.
If you find an inappropriate profile, click "Inappropriate" at the top right, and fill out the form. If they have an advanced profile (using me power), then use the popup menu at the bottom left and, again, click the "Inappropriate" option.
This will send a report to xat where it will be dealt with accordingly, with no further contact to you.
You may also want to check out these sites which have info on general safety tips which can be applied to all sites, including xat: